Uber now allows you to see what number of one-star scores you acquired from drivers


Uber on Wednesday announced an choice that allows you to see a breakdown of what number of drivers left you a one-star score, a five-star score and different scores in between. Beforehand customers of the journey share app have been solely in a position to see their common score.
Uber's business is over the pandemic slump

Discovering the score breakdown requires a number of steps. First, open the Settings menu of the app, faucet Privateness after which Privateness Heart. As soon as there, swipe to the appropriate and click on on the choice: “would you prefer to see a abstract of how you utilize Uber.” Subsequent, scroll to the “browse your knowledge” part and faucet on “view my scores.” (You can even entry the knowledge on Uber’s web site.)

The purpose of the brand new function, based on Uber, is to supply clients a greater understanding of their present score, which relies on their most up-to-date 500 journeys on the platform, and to incentivize good habits throughout rides.

“We hope that by giving customers a peek into how their score is calculated, we may help encourage constructive experiences between riders and drivers on each journey,” mentioned Zach Singleton, head of privateness and fairness merchandise at Uber (UBER).

Uber mentioned all figuring out data is saved nameless for security causes.

Uber depends on a two-way score system in an effort to carry passengers and drivers accountable throughout rides. Drivers and riders with decrease scores threat being deactivated from the platform. The edge for being deactivated varies from metropolis to metropolis, as the corporate accounts for quite a lot of elements when figuring out the purpose of consumer termination.

Uber revealed on Wednesday that the US metropolis with the bottom common rider score is New York, adopted by Seattle and Washington, D.C. San Antonio, Texas topped the checklist of cities with the very best common rider score.

To maintain their scores excessive, Uber advises riders to wash up after themselves, buckle their seatbelts, be prepared on time, be respectful and keep away from slamming the door.

Source link

Leave A Reply

Your email address will not be published.